Privacy Policy
1. Information We Collect
We may collect your name, phone number, email address, vehicle details, location, and other information you provide when requesting a quote, booking a service, or contacting Key Smart Car Keys.
2. How We Use Your Information
Your information is used to respond to enquiries, provide quotes, arrange locksmith services, communicate with you, process payments where applicable, and provide customer support.
3. Vehicle & Service Information
Vehicle registration numbers, make/model, key details, and location information may be collected when necessary to identify your vehicle and complete the requested service.
4. Sharing Your Information
We do not sell or rent your personal information. We may share information where reasonably necessary to provide our services, comply with legal obligations, prevent fraud, or protect our business and customers.
5. Payments
Where payments are processed through third-party payment providers, your payment information may be handled directly by that provider in accordance with their own privacy policies. We do not need to store full card details ourselves.
6. Cookies & Website Data
Our website may use cookies and similar technologies to improve functionality, understand website usage, and provide a better user experience. You can control cookies through your browser settings.
7. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.
8. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling legal, accounting, insurance, and business requirements.
9. Your Privacy Rights
Depending on applicable UK data-protection law, you may have rights to access, correct, delete, restrict, or object to the processing of your personal information. You may also have the right to complain to the Information Commissioner’s Office (ICO).
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact Key Smart Car Keys at 07723 373061 or key-smart@outlook.com. We may update this policy from time to time to reflect changes to our services or legal requirements.